Posted on April - 25 - 2010
Diebold Inc. to provide outsourced ATM services to Citibank’s Russian subsidiary
Diebold Inc. has announced a multiyear agreement to provide automated teller machine services for ZAO Citibank, Ciitbank’s subsidiary in Russia.
Under the agreement, Diebold will provide ATM outsourcing services for a portion of Citibank Russia’s ATM network. Those services include ATM status monitoring, help desk, currency management, cash handling and software distribution along with field maintenance services.
Diebold started providing ATMs to Citibank in Russia under a long-term agreement in the first quarter of 2010. Diebold did not estimate a value of the outsourcing agreement with Citibank.
Sergey Larchenko, head of operations with private clients for Citibank Russia, said Citibank owns more than 370 ATMs in Russian regions.
“We hope that our new joint ATM outsourcing project with Diebold will lead to a successful relationship that allows our work with retail clients to be even more effective,” Mr. Larchenko said.
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