qantas doesn't care. Whether its jetstar or qantas these sorts of situations are handled appallingly and this has been the case for many years. My last situation was an A380 going tech at DFW(surprise surprise). I was in F and absolutely no qantas rep anywhere, it was an utter shambles. Had to bo...

Are Qantas that arrogant that, despite the joke that is the Qantas overseas call centers, they still have their heads buried in the sand. Do they read these posts and forums by their most loyal?

Qantas well and truly deserves the SHONKY award for the overseas call centers alone. They don't seem to care or understand the frustration caused due to the sheer incompetence of the Fiji and South African based centers. The soft product has also declined significantly. Mr Joyce can leave now sa...

Originally Posted by marcellinus I recently flew J from LHR-SYD via SIN and the food was great and included pre-flight drinks and everything expected. Obviously everyone can have different experiences, happens with any airline. So far, I haven't yet had an "awful" Qantas experience that everyone ...

Neil Perry food is not what I'd be wishing for. Equally disgraceful.