I love arrival access. Living in Melbourne and only travelling with carry on luggage, it a simple process. I was really grateful for arrival access after 2 overnight international flights. I felt really unwell, so being able to have a shower and breakfast in the Melbourne domestic business l...

I’m currently trying to claim missing flight credits from Accor and documentation was required to prove my flight details. I retain all digital boarding passes in my Apple wallet until all QFF points and status credits and Accor points are awarded. 

As a Platinum FF, I received an email just after 7am, with a “Shop Now” link.

I was booked MEL/HKG/KHH mid April. Qantas changed me to MEL/SYD/HKG/KHH now MEL/BNE/TPE . I will have to catch a high speed train to Kaohsiung, and hope to get back home via HKG at the end of April.I rang as soon as I got an email with a change of flight notification and the process was relat...

“ Due to the novel coronavirus outbreak, foreigners without a valid Taiwan residence permit who have visited mainland China, Hong Kong, or Macau in the last 14 days will not be allowed to enter or transit Taiwan.”I can't see any exemption for transit passengers. My trip is still too far off at t...