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- Barista and bar service
- Only one of three levels open during our visit
- Bright, Queensland-centric design
Qantas is embarking on a significant refresh of its domestic and international lounges in the coming years. Sydney, Melbourne and even Hobart are all earmarked for a much-needed glow up. Brisbane, on the other hand, is already looking particularly fine.
Spanning three levels, with access to those spaces toggled during peak and off-peak hours, the lounge sports a warm and inviting aesthetic. It’s filled with white shutters and sleek wall panelling, abundant greenery, and a myriad of seating choices to suit your mood.
Whether you’re a Oneworld business class passenger, Qantas Club member, or perhaps have a Gold or Platinum frequent flyer card in your digital wallet, here’s what the Qantas Brisbane Lounge has to offer.
Location & Impressions
After clearing security, passport control and emerging from the duty-free maze, continue walking forward and you’ll find the Qantas Brisbane Lounge foyer at the end of the departure hall. It’s right next to the News Travels convenience store.
Walk through that doorway and either enter at level one or ride the escalator up to the second floor, which is home to the main entrance and the bulk of the lounge’s facilities.
Levels one and three boast a variety of seating choices including armchairs and upright tables, in addition to a buffet, bar and family zone. Both floors are sadly closed during our visit – though Qantas has since confirmed to Executive Traveller that levels one and two are now welcoming flyers full time.
Opening hours for the Brisbane lounge are generally 5:30am to 11am daily, remaining open up to one hour longer on certain days, before then returning between 3pm and 11pm. A simple check of the Qantas website will alert you to the variations.
Entering the lounge on level two, you’re greeted by staff at the main reception, followed by a few private seating areas hidden behind chest-height screens topped with peace lillies and devil’s ivy on your left, and the bar directly in front of you.
Turning right, there’s a lengthy upright dining table – place settings ready for whoever chooses to sit there – as well as some lower dining tables and chairs, leading on to the main buffet station. More on this later.
Beyond is an impressive, floor-to-ceiling glass wall overlooking the departures hall and tarmac – much like the one in the Air New Zealand Lounge at the opposite end of the terminal.
Seating choices are varied and plentiful, with an AC and USB power outlet within reach of most.
Level one is home to a similarly-designed and stocked bar, as well as low-set seating and a lengthy bank of upright work desks fitted with power outlets at arm’s reach. We’d recommend this floor for those looking to do some work during their visit.
It’s a similar work-ready story on the top floor, although it opens during peak times as required. The smallest of the trio, it sports a broader selection of furniture, including a semi-private nook in the far corner, and what is arguably the best view of the tarmac.
Something to be mindful of is that only levels two and three have internal access. Those hoping to stop by level one and then peruse the others need to exit the lounge and then head up the escalator.
- Business class passengers of Qantas or Oneworld partner airlines.
- Qantas Gold, Platinum, Platinum One and Chairman’s Lounge frequent flyers travelling with any Oneworld airline; with a QF flight number on their ticket; or with Emirates or Jetstar.
- Oneworld Sapphire and Emerald members travelling with Qantas or partner airlines.
- Qantas Club members and Qantas Club Annual Guest Card holders traveller on a QF or JQ flight number.
Hot menu items consist of a zingy pumpkin and ginger soup, together with a flavoursome Mediterranean braised lamb and spice pumpkin and coconut curry. Steamed jasmine rice is provided to accompany the curry.
Salad options are roasted cauliflower with chickpea and pistachio drizzled in balsamic vinegar, in addition to quinoa tabbouleh lavished in a lemon dressing, and basic mixed green leaves.
Desserts are chocolate brownies, almond and apricot cookies, and fresh cut fruit… as well as self-serve pineapple lollies and pretzels over at the bar.
It’s a fairly limited assortment, but all dishes are tasty. The Mediterranean lamb is the standout.
Travellers can swing by the barista station for a bit of pre-flight caffeination, as well as pick up a glass/bottle of beer or Australian wine from the bar. On tap you'll find the likes of Heineken, Hahn Super Dry, and a James Squire cider.
An Australian sparkling wine is available for all guests (over the age of 18, that is), while Champagne is kept under the bar for Platinum One and Chairman’s Club members.
Those who don’t fancy returning to the bar will be drawn to the drinks station, featuring an assortment of T2 teas and juices.
Judging by glassware and wine bucket, it looks like there would ordinarily be a wine option too, though it’s empty this time around.
The first thing most travellers tend to look for in any good airport lounge these days isn’t merely the presence of WiFi, but fast WiFi, and on that front, Qantas delivers.
Our test shows average 93.4Mbps download and 95.5Mbps upload – more than enough for even the most data-intensive tasks, such as streaming video, sending and receiving sizeable files like WeTransfers, and so on.
When there’s work to do, you’ll find one desk in a ‘business nook’ near the entrance to the bathrooms on level two. It also has a printer, if required.
Besides this solitary pew, you’ll need to make do at one of the low dining tables or balance a laptop on your lap.
The first and third floors, both featuring lengthy work benches and ample power outlets, are better suited to business.
If your pre-flight visit provides some relaxation time, there are plenty of places to unwind here, though it’s the window seats that appear to be the most highly-prized by guests. And you can’t blame them, as the view is rather impressive.
Elsewhere, you’ll find a cushioned bench seat perfectly angled for social chats, on top of an abundance of dining tables and chairs. Departure screens are conveniently located.
One of the most appreciated perks of the lounge is the ability to freshen up before the flight. To that end, four shower suites are conveniently provided for guests – no booking required. Simply grab a towel and find an available stall.
Inside, the spacious suites are stocked with Li’Tya amenities, including shower, conditioner and body lotion.
While not all levels of the lounge are open during our off-peak visit, the one that is is more than adequate.
Seating options are plentiful, food regularly restocked and staff pleasant in our brief interactions. It’s likely a different story when it fills up for the morning peak-hour rush, but for now it’s quite pleasant.
Although some years since its 2016 upgrade and 2019 expansion, which saw the addition of the ground floor, the lounge is holding up well. And if this is a taste of what we could expect from other lounges as they’re updated, both in terms of style and amenity, we’d be happy indeed.
The writer visited as a guest of Qatar Airways.